Work / Digital · Product

GameDay+ and Cavs digital products

GameDay+ is a second-screen experience for fans, launched during the pandemic and designed so that almost every feature creates new value for partners.

Brand
Cleveland Cavaliers
When
2020 – present
My role
Led digital products, innovation and fan experience
Cavs GameDay+ app screens showing predictive games

What we did

  • Concepted and created GameDay+: predictive free-to-play gaming, an auction, trivia, arcade games, player-curated music playlists, Cavs podcasts, a behind-the-scenes photo and video series, an art contest and wallpapers.
  • Designed almost every feature as a new opportunity for partner value.
  • Redesigned and rebuilt all sections of the app and led new integrations, including the ticketing integration with SeatGeek.
  • Cavs Rewards, the card-linked loyalty program, has its own case study.
  • Ticket Intelligence Dashboard: an executive dashboard combining ticket sales, inventory, forecasting, segments and historical trends, used in executive meetings.
  • Fan identity: single sign-on, golden customer records, identity resolution, progressive profiling and CRM integrations.

Work with me

Building something similar?

Speaking, advisory and workshops.